At Donkari, we need you to be absolutely happy together along with your purchase. If you encounter any problems together along with your order, please evaluate and go back and refund coverage under for information on a way to request a go back or refund.

Return Window

You may also request a go-back inside 30 days of receiving your order. Items need to be unused, have their unique packaging, and be in as when obtained.

How to Request a Return or Refund

1. Contact us at [email protected] together with your order and an outline of the issue.
2. Our crew will evaluate the request and offer to go back on commands if applicable.
3. Once your go-back is obtained and inspected, we can notify you approximately of the approval or rejection of your refund.

Eligible Return & Refund Situations

Defective, Damaged, or Wrong Product Received

• If you get hold of a defective, damaged, or wrong object, please contact us within 7 days of delivery.
• Provide clean photographs displaying the issue.
• If approved, we can provide a substitute or a complete refund.

Lost or Undelivered Orders

• If your order has now no longer arrived inside 14 days of transport confirmation, please reach out to us.
• We will look at it with the provider and provide a substitute or a reimbursement if the package deal is shown to be lost.

Order Cancellation

• Orders may be canceled within 12 hours of placement for a complete refund.
• Once the order has been processed or shipped, cancellation is now no longer possible.

Refund Processing Time

• Approved refunds could be issued inside 3-5 enterprise days once we get hold of the object again.
• The refund could be credited in your unique fee method. Processing instances may also range, relying on your bank.

For any go-back or refund inquiries, please contact us at [email protected].